Privay
Policy
 

Privacy Policy

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Effective Date: 11 December 2024

Visual Matrix Media ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, visualmatrix.com.au, and engage with our services.

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1. Information We Collect

a. Personal Information: We may collect the following personal information when you interact with our website or services:

• Name

• Email address

• Phone number

• Business name

• Payment information (if applicable)

b. Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and browsing behavior on our website.

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2. How We Use Your Information

We use your information to:

• Provide and improve our services.

• Process payments and manage transactions.

• Communicate with you regarding inquiries, bookings, or updates.

• Personalize your experience on our website.

• Comply with legal obligations and resolve disputes.

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3. Sharing Your Information

We do not sell or rent your personal information. We may share your information:

• With service providers who assist in delivering our services (e.g., payment processors, hosting providers).

• If required by law or to protect our rights and property.

• In connection with a business transfer, merger, or acquisition.

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4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our site.

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5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to your personal information.

• Withdraw consent to data processing.

• Request deletion of your personal data, subject to legal requirements.

To exercise your rights, please contact us at hello@visualmatrix.com.au.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. Please review this policy periodically to stay informed.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Visual Matrix Media
Email: hello@visualmatrix.com.au

By using our website and services, you agree to the terms of this Privacy Policy.